Support concept
Comprehensive assistance both during and after implementation of Sapera
We have a close and efficient collaboration with our customers when it comes to the development and customization of various features.
Support concept
Comprehensive assistance both <span class="highlight"during and after implementation of Sapera
We have a close and effective collaboration with our customers when it comes to the development and customization of various features.
The process
Step by step to a tailored omni-channel solution
Step by step to a tailored omni-channel solution
Implementation
We assist with the implementation of Sapera, including the import and conversion of your data into the new system, as well as individual configurations in Sapera – according to your preferences. We provide advice and invest significant time in understanding your business, work processes, needs, and desires.
Training
We help you discover the various features; demonstrate how to work most effectively in the system and in different modules, as well as how to access data insights and much more.
Training
We help you discover the various features; show how to work most effectively in the system and in different modules, as well as how to access data insights and much more.
Support
Support constitutes the backbone of our business and forms the foundation for a strong collaboration with our customers. We offer Danish telephone support to all our customers. We are ready to provide advice and further develop the system in line with changes in the business structure, operations, and size, as well as in line with digital transformation and regulatory requirements.
Free support
Support constitutes the backbone of our business and forms the foundation for a strong collaboration with our customers. We offer Danish telephone support to all our customers. We are ready to provide advice and further develop the system in line with changes in the business structure, operations, and size, as well as in line with digital transformation and regulatory requirements.
A sandbox environment
Both during and after the training process, you have the opportunity to play and experiment with Sapera in a sandbox environment.Both during and after the training process, you have the opportunity to play and experiment with Sapera in a sandbox environment.
Here, you can test and explore different features without worrying about causing harm or changes in the real system. Our experience shows that it is a perfect tool for training, learning, and software development, where you can gain practical experience without risking errors or unintended consequences.
- Danish design and product development
- Danish-speaking telephone and online support, as well as on-site assistance
- Employee stability: We are a company with very low employee turnover and a dedicated team.
- Industry knowledge
- Individual customizations and focus on individual needs
- Fast and efficient resolution of customers' challenges
Benefits of choosing Sapera support
- Danish design and product development
- Danish-speaking telephone and online support, as well as on-site assistance
- Employee stability: We are a company with very low employee turnover and a dedicated team.
- Industry knowledge
- Individual customizations and focus on individual needs
- Fast and efficient resolution of customers' challenges
Danish-speaking support
Our entire support team speaks Danish, and we offer assistance through various channels, so our customers can resolve their challenges in the most effective way that suits them best.
Dedicated team
We are a company with very low employee turnover and a dedicated team, ensuring in-depth knowledge of our internally developed system as well as the various retail industries to which we provide solutions.
Industry expertise
We are familiar with the typical issues various stores encounter, as well as the opportunities and solutions to their challenges. While we can showcase many standard features and industry solutions, we tailor our solutions to individual needs that align with our customers' workflows, preferences, and desires.
Contact us
Call us
9623 3000 on all weekdays between 8-16
Write to us
Send an email to sales@cloudrs.dk
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